10 Reasons Why CX/NPS® Programs Fail
And Your Surefire Solutions To Succeed
This book by brand interventionist Christopher Roberts elaborates on the 10 critical problems with the implementation of these programs and provides solutions based on real world experiences and data.
From Powerless To Powerful – Your ultimate business recovery roadmap
This free eBook by Global Brand & CX Expert Christopher Roberts offers you the highly successful roadmap that can help any business recover from any type of crisis via comprehensive real-life examples and clear action plans.